Last updated : 14/11/2026
These general terms and conditions govern all bookings, orders and purchases (gift vouchers, products, services) made with Aux Etangs SRL, whether through this website, by phone or directly on site. Any booking or order implies unconditional acceptance of these terms.
Aux Etangs SRL
Maison du bois, 66, 4651 Herve, Belgique
TVA : BE 0644.816.606
Email : info@auxetangs.be
Phone : 087/67.49.19
Table, room or event bookings, as well as orders for products or gift vouchers, can be made through our website, by phone or by email. A booking or order is only considered final once confirmed by us and, where applicable, once payment or the requested deposit has been received.
Prices displayed on the website are shown in euros, all taxes included, unless stated otherwise. Aux Etangs SRL reserves the right to change its prices at any time, it being understood that the applicable price is the one in effect at the time the booking or order is confirmed. Payment may be required in full or in part (deposit) at the time of booking, according to the terms communicated at that time.
Any request to cancel or change a booking must be sent to us as soon as possible, by phone or by email. Depending on the notice period and the type of service booked, cancellation fees may apply, or a deposit may be retained, in accordance with the terms communicated to you at the time of booking.
Gift vouchers purchased through our website are valid for the period stated on the voucher (in principle 12 months from the date of purchase, unless stated otherwise). They may be used according to the terms specified at the time of purchase and are neither refundable nor exchangeable for cash.
An invoice can be issued on request, in particular for business customers, based on the billing information (company name, VAT number, address) provided when placing the order. It is the customer's responsibility to check the accuracy of this information before confirming.
Aux Etangs SRL undertakes to carry out its services with care and professionalism. Its liability cannot be engaged in the event of non-performance or improper performance caused by the customer, a case of force majeure, or an unforeseeable and insurmountable act of a third party.
All content on this website (text, images, logos, layout) is protected by intellectual property law and remains the exclusive property of Aux Etangs SRL, unless stated otherwise. Any reproduction or use without prior authorisation is prohibited.
The processing of personal data collected as part of your bookings and orders is described in our privacy policy.
These general terms and conditions are governed by Belgian law. In the event of a dispute, an amicable solution will be sought first, before any legal action. Failing an amicable agreement, the competent courts shall be those of the jurisdiction where Aux Etangs SRL has its registered office.
For any question regarding these general terms and conditions, you can contact us :
Aux Etangs SRL
Maison du bois, 66, 4651 Herve
Email : info@auxetangs.be
Phone : 087/67.49.19